GENERAL TERMS & CONDITIONS

INCLUDED FOR ALL PARTICIPANTS:
Workshop program, lunches and dinners, and scheduled local transportation, as stated on the “Workshop” tab of the event’s webpage; arrival and departure airport transfers.

INCLUDED FOR RESIDENTIAL PARTICIPANTS:
Twin-share accommodations as stated on the “Workshop” tab of the event’s webpage, breakfasts.

Note: twin share rooms may be made up with a king size bed for couples; single room supplements available on request; shared accommodations for a participant’s partner available on request.

INCLUDED FOR NON-RESIDENTIAL PARTICIPANTS:
Morning and afternoon shuttle transfers between accommodations in central Ubud and the workshop venue are included in the workshop. The shuttle route will be along Raya Ubud Road, Hanoman Road, Monkey Forest Road, and Suweta Road and participants will be notified before the workshop what time and where their morning pick-up will be.

PRICES
All prices are listed in United States dollars.

PAYMENT BY CREDIT CARD
Payment may be made by credit card via a secure automatic link from the booking website to the credit card processing site of Maybank Indonesia. As banks in Indonesia only process transactions in Indonesian rupiah, the United States dollar value of the workshop will be automatically converted to Indonesian rupiah at the prevailing rate before the payment is processed.

PAYMENT BY PAYPAL
Payment may be made via PayPal by credit card or debit card without a PayPal account, or from you PayPal account balance. Payment via PayPal will be charged in US dollars.

PAYMENT BY BANK TRANSFER
Payment can also be made directly:

  • Complete the registration process and chose Bank transfer as your payment method.
  • We will then put your place on hold so that it does not get rebooked.
  • You will receive an email with the bank transfer instructions. Please then make the bank transfer within 5 working days, ensuring all bank fees are paid by you.
  • Email an image of the transfer receipt to tour@threadsoflife.com. If we do not receive either the bank transfer or an email of the transfer receipt within 5 working days, we will cancel your booking.
  • When we receive payment, we will confirm your place in the workshop.

The bank transfer information is as follows:
Account name: PT Ersania
Account number: 2-195-091015
Bank Name: Maybank Indonesia
SWIFT code: IBBK IDJA
Branch: Ubud
Branch Address: Jalan Raya Ubud, Ubud, Gianyar, Bali, Indonesia

TRAVEL INSURANCE

Travel insurance is required for all participants. The insurance must cover the loss, expenses and damages arising from, including but not limited to, the cancellation of the workshop (whether in whole or in part), personal accident and injury, personal liability, medical and repatriation costs (an emergency air medical evacuation to Singapore can cost upwards of USD 30,000 and medical care facilities in Indonesia are significantly different from the West and medical evacuation is extremely expensive), loss of baggage and personal money and belongings and flight cancellations and delays.

MOUNT AGUNG
In the event that an eruption of Mount Agung on Bali disrupts travel to or from Bali for the workshop, or makes hosting of the workshop impractical or unsafe, the organizers will cancel the workshop. Under such circumstances, participants will claim refunds for the workshop fees from their travel insurance. If a participant’s travel insurance has an exclusion on claims caused by the eruption of Mount Agung, Threads of Life will make a full refund of workshop fees upon receipt of a copy of the certificate of insurance including this exclusion; however, in such circumstances the organizers cannot be responsible for any participants’ airfares or non-resident participants’ accommodations.

FORCE MAJEURE
We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by reason of circumstances amounting to “force majeure”. Circumstances amounting to “force majeure” include any event which Threads of Life and workshop leader(s) could not even with all due care, foresee or forestall such as (by way of example and not by way of limitation) acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances.

 

SPECIFIC TERMS & CONDITIONS
Threads of Life offers two kinds of workshop: those taught by our in-house team of dyers and researchers, and those taught by outside teachers. There are therefore two variations of the participant cancellation clause, based on the workshop is led by a Threads of Life in-house teacher or an overseas teacher.

TERMS & CONDITIONS FOR A WORKSHOP TAUGHT BY AN IN-HOUSE TEACHER

PARTICIPANT CANCELLATION AND REFUNDS FOR A WORKSHOP TAUGHT BY AN IN-HOUSE TEACHER
Cancellation requests must be made by email to tours@threadsoflife.com. The date of cancellation is the date on which the written cancellation is received in Bali. No refund will be made for failure to attend or if you voluntarily leave the workshop for any reason after it has begun. No refunds will be given for any accommodation, transport, sightseeing, meals or services not used during the workshop. Cancellation may be made at any time and refunds will be reversed directly to your credit card with the following conditions:

  • A 100% refund will be made within 7 days of booking to allow participants to arrange air tickets and time off from work. 
  • From 8 days after booking, and if there are still more than 121 days until the workshop, a 90% refund will be made for cancellation.
  • From 120 days before the workshop up to 61 days before the workshop, a 50% refund will be made.
  • Within 60 days of the workshop, no refund will be made.

GROUP SIZE, AIRFARES, AND WORKSHOP CONFIRMATION FOR A WORKSHOP TAUGHT BY AN IN-HOUSE TEACHER
Maximum and minimum group size are as stated the “Workshop” tab of the event’s webpage. If participation fails to meet the minimum group size the workshop will continue, but the workshop contents may be modified. You will be notified of any such changes by email.

WORKSHOP CANCELLATION BY ORGANIZERS
If the workshop is cancelled by the organizers, there will be a 100% refund of participants’ workshop payments within 28 days of the cancellation; however, we cannot be responsible for refunds of participants’ airfares or non-residential accommodation costs. 

 

TERMS & CONDITIONS FOR A WORKSHOP TAUGHT BY AN OUTSIDE TEACHER

PARTICIPANT CANCELLATION AND REFUNDS FOR A WORKSHOP TAUGHT BY AN OUTSIDE TEACHER
An outside teacher’s travel and organizational costs for a workshop are significant and in order to maintain a small group that offers personalized teaching we have a strict cancellation policy. Payment is therefore non-refundable except under the following conditions:

  • If a cancelled participant’s place is resold and the workshop achieves its maximum group capacity (see Group Size, Airfares, and Workshop Confirmation), a full refund will be made;
  • If a cancelling participant finds a new participant to replace them, their payment may be transferred to the new participant;
  • All refunds will be processed within 28 days of the start of the workshop. Refunds will be reversed directly to your credit card.

Cancellation requests must be made by email to tours@threadsoflife.com. No refund will be made for failure to attend or if you voluntarily leave the workshop for any reason after it has begun. No refunds will be given for any accommodation, transport, sightseeing, meals or services not used during the workshop.

GROUP SIZE, AIRFARES, AND WORKSHOP CONFIRMATION FOR A WORKSHOP TAUGHT BY AN OUTSIDE TEACHER
Maximum and minimum group size are as stated the “Workshop” tab of the event’s webpage. If participation fails to meet the minimum group size by 90 days before the workshop start date the workshop may have to be cancelled. We therefore recommend participants wait to buy their tickets to Bali, and if they are non-residential participants to pay for their accommodations, until we confirm by email that the minimum participation has been achieved.

WORKSHOP CANCELLATION BY ORGANIZERS
If the workshop is cancelled by the organizers, there will be a 100% refund of participants’ workshop payments within 28 days of the cancellation; however, we cannot be responsible for refunds of participants’ airfares or non-residential accommodation costs.